Student Life

» SPSU Home / Student Life / Student Handbook / Bookstore

Student Life

SPSU Student Life

Wilson Student Center

Building A

Suite 230

1100 South Marietta Pkwy

Marietta, GA 30060

 

P 678-915-4104

F.  678-915-7409

studentlife@spsu.edu

 

Office Hours

Monday - Friday

8 AM - 5 PM

Bookstore

PAYMENT OPTIONS

We accept the following forms of payment for your online purchase:

  • Credit Cards (American Express, Discover, Master Card, Visa)
  • University or School Debit Card (available in select schools/ stores)
  • Barnes & Noble Gift Cards
  • Student Financial Aid (available for select items)

SHIPPING & DELIVERY OPTIONS AND FEES

There are four options for receiving your order - select the one that's right for you!

  • In-store pick-up (no charge)*
  • Standard UPS ground shipping (7 to 10 days) - $6.95 for the first item and $1.95 for each additional item
  • Second business day - Standard UPS ground rate plus an additional fee of $5.00
  • Next business day air - Standard UPS ground rate plus an additional fee of $10.00
  • Some larger items include a $22 base shipping charge and may take 4-6 weeks for delivery.

*In store pick-up not available at all locations

Note: Shipping and handling charges apply to Continental U.S. orders only. For international and all other orders, please contact your on-campus bookstore.


Refund and Return Policies  

TEXTBOOKS

  • A full refund will be given in your original form of payment if textbooks are returned during the first week of classes with original receipt.
  • With proof of a schedule change and original receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
  • No refunds on unwrapped loose leaf books or activated eBooks.
  • Textbooks must be in original condition.
  • No refunds or exchanges without original receipt.

GENERAL READING BOOKS, SOFTWARE, AUDIO, VIDEO & SMALL ELECTRONICS

  • A full refund will be given in your original form of payment if merchandise is returned within 14 days of purchase with original receipt.
  • Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
  • Merchandise must be in original condition.
  • No refunds or exchanges without original receipt.

ALL OTHER MERCHANDISE

  • A full refund will be given in your original form of payment with original receipt.
  • Without a receipt, a store credit will be issued at the current selling price
  • Cash back on merchandise credits or gift cards will not exceed $1.
  • No refunds on gift cards, prepaid cards, phone cards, newspapers, or magazines.
  • Merchandise must be in original condition.

RETURNS AND EXCHANGE PROCESS BY MAIL

Textbook returns must be postmarked during the first week of classes. Your return or exchange should include a completed Return/Exchange Form and proof of schedule change, if applicable. The Return/Exchange Form is included as part of your original shipment. If you do not have the Return/Exchange Form, submit the following information with your return/exchange:

name
address
email address
phone number and
order number (if available)

Send returns/exchanges to the store. Send returns/exchanges via prepaid shipping. The bookstore will not accept returns/exchanges via COD. We are not responsible for lost return/exchange packages. Therefore, we highly recommend that you insure any mailed returns/exchanges. The credit for your return will be applied to the form of payment used to make the purchase. Allow up to two credit card billing cycles for the credit to appear on your statement.
 
RETURNS AND EXCHANGES IN YOUR CAMPUS STORE

We will gladly accept returns/exchanges for online textbook purchases at the bookstore. Make sure you have your customer invoice/receipt when returning or exchanging your textbooks. Returns and exchanges made in your on-campus bookstore must adhere to the same timeframes as returns or exchanges processed through the mail.
 
FAIR PRICING POLICY

Barnes & Noble College Booksellers comply with local weights & measures requirements. If the price on your receipt is above the advertised or posted price, please alert a bookseller and we will gladly refund the difference.

SELLING BOOKS BACK

  • You can get up to 50% cash back, when you sell your textbooks back to the bookstore at the end of term.
  • Books must include all original materials (CDs, workbooks, etc.)
  • Finals week is the best time to get most cash back.
                                                                                                                                                                                                                                                                                                                                         
Facebook Twitter YouTube
 ©