The Desk Assistant (DA) is an integral member of the Housing and Residence Life team, serving as one of the initial representatives of the Howell and Norton Residence Halls and Hornet Village Suites. The DA works at the residence hall or suite front desk, assisting in the administration, service and security of the community. The DA, often the first contact to residents, visitors, and persons outside the residential community, must demonstrate professionalism and customer service at all times, while also responding quickly and effectively in emergency situations. Housing and Residence Life is seeking candidates with effective leadership ability including: personal maturity, dependability, motivation, initiative, integrity, responsibility, discretion and strong interpersonal skills.