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Higher One Refunds

Beginning in May, Southern Polytechnic State University will be partnering with Higher One®, to bring a new method for receiving your refunds and managing money to all Southern Polytechnic State University students— My SPSU Card.

What does this mean for students?
It means more choices for managing your money and receiving Financial Aid refunds! Our partnership with Higher One ensures faster delivery of the refund money we may have for you; and smarter ways to manage that money.

Why are we making this change?
We’ve made the switch to Higher One’s services to provide your refund money faster. Students will have three options for receiving refunds: 1) direct deposit to a Higher One account with access to your funds via My SPSU Card with funds available the same day, 2) direct deposit to your current bank account, with funds available within 2-3 days, or 3) paper check sent via mail, with funds available within 5-7 days. For students that choose to receive their refund via direct deposit to a Higher One account, there will be two (2) Higher One ATMs located on campus, for quick access to their refund money.

So who is Higher One?
Higher One is a company started to provide a better way to help students receive and manage money. Learn more at

What do students need to do?
Make sure we have your current mailing address! Here’s how:

• Log onto Banner web
• Select the Personal Information Link
• Select Update Address (es) and Phone (s)
• Make sure your Mailing address type is correct

Be sure to update your address with the US Postal service as well to avoid delays.

Then, beginning in May look for the bright green envelope from Higher One! Once it arrives, you’ll simply use the card inside to let us know how you’d like to receive your money. Just choose the option that best fits you…and be sure to get started as soon as it arrives! Remember, even if you are not currently expecting a refund, we may have money for you in the future, so don’t wait.

Have additional questions?
Visit to learn more about the all-new My SPSU Card coming to campus.