Continuing Education Center

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Root Cause Analysis

This course introduces you to a systematic approach to identify, analyze, and reduce or eliminate errors and waste. RCA tools and strategies can also be used very effectively as a preventive strategy to avoid unnecessary costs, avoid process delays, accidents, and other costly incidents. Key tools covered are brainstorming, check sheets, pareto charts, cause and effect diagrams, scatter diagrams, histograms, flowcharts. Root cause analysis is an industry-recognized best practice. (1.4 CEUs)

Prerequisite: None, although previous experience helpful.

13SQ0601 Aug 9-10 (Th-F, 8:30am-4:30pm)
13FQ0600 Oct 18-19 (Th-F, 8:30am-4:30pm)
13FQ0601 Dec 17-18 (Th-F, 8:30am-4:30pm)